I would have liked to tick more boxes for Madabout as working with them is so easy. They make your problems their own, put all their extensive experience and expertise at your disposal and energetically do whatever necessary to make things happen. They are fun to work with, have the utmost integrity in dealing with sensitive people issues, and not afraid to call a spade a spade.
Following the delivery of a 2 day Precision Leadership masterclass a delegate said "I don't want to come across all gushing but honestly I felt that more "sunk in" and stuck through one day in training with yourself than all of the NVQ sessions I have attended so far! Training to me instantly conjures up images of a classroom scenario and role plays, which although just about palatable to myself, I can honestly say turns me off immediately. The session with you was informative, formal enough to get the point across but informal enough to remain fun and well-paced. Honestly looking forward to the next!
I highly recommend the MadAbout team, they truly believe in what they do, they really understand and know their theory and can deliver it in a way that people understand and are engaged in. They will challenge in a positive way and give specific and valuable feedback. Their approach engages learners, it makes them stop and think, reflect and takes them from rational acceptance to the emotional motivation needed to go away and make change for the better. The 'better' being for them as a person and also in terms of business results.
The sales training they have provided has immediately increased our sales results, the management development has built confidence and competence in a number of areas. They provide robust evaluation and detailed information that really helps us to build on the training they have delivered. Their ability to communicate at all levels has meant that they quickly engage with the variety of people they work with from minimum wage yard hands to Directors. We absolutely know we get value for money from them and quantifiable results.
I recruited the services of MadAbout to deliver some training to my Team Managers as part of my strategy to embed a new performance and people focused culture within the Contact Centre. MadAbout was able to take my list of requirements and tailor a 2 day course to achieve these. I was particularly impressed by the fact that during the training, Lisa (MD and founder) was able to constantly assess and where appropriate, consult with me and make adaptations to the training seamlessly, ensuring the group received maximum benefit, remained engaged and that I received value for money. Lisa also has a huge amount of infectious energy, as do her colleagues, which makes the whole experience totally captivating and tremendously fun. I would definitely put MadAbout at the top of my list for delivering future training requirements, both personally and to my teams.
MadAbout have conducted several management development programmes at Board and senior management level for us. Lisa is an excellent coach, trainer and facilitator and has a very professional approach. The recent WOW (Walk on Water) Programme has delivered real business benefits and the feedback from participants has been excellent. I would highly recommend Madabout and their team.
The training provided by Lisa and MadAbout has been invaluable to our management team and our business as a whole. Not only did it expand our skill-base and establish a consistent approach within the management team, but possibly even more importantly helped lay the foundations for a culture of "shared-learning" where colleagues are encouraged to (and feel safe to) try new ideas and challenge old mind-sets. These foundations continue to be built upon with new initiatives such as a management framework and new communication structures. I truly believe that this would not have been achieved without the knowledge, skill, professionalism and enthusiasm that Lisa brought to our leadership development programme.
I invited Madabout to provide management and leadership training globally. They had a big impact on those they met in the organisation and the training was very popular and effective. I rate them highly.
I have worked with Madabout on a number of tailor made courses and they have always delivered work that meets the criteria for my teams. This is coupled with their endless enthusiasm and positive approach to the work they do. I highly recommend Madabout and have no hesitation in using them again.